Privacy Policy

We may collect personal information from you when you:

• Submit a contact form or enquiry form on our website
• Fill out a lead form through Facebook, Instagram, Google, or another advertising platform
• Contact us by email, phone, social media, or other channels
• Sign up to receive updates, offers, or marketing communications
• Interact with our website or online advertising

The information we collect may include:

• Your name
• Email address
• Phone number
• Location or suburb
• Information about your enquiry
• Any other information you choose to provide

We may also collect technical information through cookies, analytics tools, and tracking technologies, including your IP address, browser type, device type, pages visited, and actions taken on our website.

We collect and use your personal information to:

• Respond to your enquiries
• Provide information about our services, products, or offers
• Follow up with you after you submit a form
• Send relevant updates or marketing communications
• Improve our website, advertising, and customer experience
• Measure the performance of our advertising campaigns
• Comply with legal and regulatory obligations

We may use advertising and analytics tools provided by platforms such as Meta, Google, and other third-party providers.

These tools may use cookies, pixels, tags, and similar technologies to help us:

• Understand how people interact with our website
• Measure the performance of our advertising
• Show relevant ads to people who have visited our website or interacted with our content
• Improve our marketing campaigns

When you submit your details through a Meta lead form, website form, or other advertising platform, your information may be shared with us so we can contact you about your enquiry.

You can manage your advertising preferences through your Facebook, Instagram, Google, or browser settings.

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

• CRM and email marketing platforms
• Advertising platforms such as Meta and Google
• Website hosting and analytics providers
• Contractors, team members, or service providers who help us respond to enquiries or deliver services
• Legal, regulatory, or government authorities where required by law

These providers are only given access to the information needed to perform their services.

By submitting your details, you agree that we may contact you about your enquiry and send relevant updates, offers, or information.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support advertising activity.

You can choose to disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Your information may be stored in secure digital systems, including website platforms, CRM systems, email platforms, and advertising platforms.

We only keep your personal information for as long as necessary for the purpose it was collected, unless we are required to keep it longer by law.

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, incomplete, or out of date.

To request access or correction, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last updated” date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: